Privacy Policy

TYPES OF DATA COLLECTED
USE OF DATA AND OTHER DATA COLLECTED
Full details of each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanatory texts displayed prior to collection of Data.

The Personal Data may be freely provided by the User, or, in the case of the Usage Data, collected automatically when using this Website.

All Data requested by this Website are mandatory and failure to supply this Data may make this Website impossible to provide its services. In cases where this Website states specifically that some Data is not mandatory, Users are free not to communicate this Data without any consequence for the availability or operation of this Website.

Users who have doubts about which Personal Data are required are invited to contact FREEDOM FESTIVAL through the email tickets@freedomfestival.pt.

Any use of cookies – or other tracking tools – by this Website will be for the purpose of providing the services requested by the User, in addition to the other purposes described in this document and the Cookies Policy, if available.

Users are responsible for any Personal Data of third parties that are obtained, published or shared through this Website and confirm that they have the authorization of the third parties to provide themselves.

MODE AND LOCATION OF DATA PROCESSING
PROCESSING METHOD
The Website processes User data in an appropriate manner and will take appropriate security measures to prevent unauthorized access, disclosure, alteration or unauthorized destruction of the Data.

Data processing is performed using computers and / or IT enabled tools, following organizational procedures and means strictly related to the purposes indicated. In some cases, the Data may be accessed by certain types of people involved with the operation of the website (administration, sales, marketing, legal system administration) or external persons (such as technical service providers, mail carriers, IT companies, designated as Data Processors by our Website. The updated list of these parts can be requested at any time.

LOCAL
The data is processed at the operating headquarters of our Website, and in any other places where the parties involved with the processing are located.

CONSERVATION PERIOD
The Data is maintained for the period necessary to provide the service requested by the User, or for the purposes described in this document, and the User may always request the editing or removal of his or her personal data.

ADDITIONAL INFORMATION ON DATA COLLECTION AND PROCESSING
LEGAL ACTION
Personal Data of Users may be used for legal purposes or in the steps leading to possible legal action arising from improper use of this Website or related services. The User declares to be aware that the Website may be required to disclose the Personal Data at the request of the governmental authorities.

ADDITIONAL INFORMATION ABOUT THE PERSONAL DATA OF THE USER
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information about the specific services or the collection and processing of Personal Data upon request.

SYSTEM LOGS AND MAINTENANCE
For operation and maintenance purposes, this Website and any third party services may collect files that record interaction with this Website (System Logs) or use other Personal Data (such as IP address) for this purpose.

THE INFORMATION NOT CONTAINED IN THIS POLICY
Further details on the collection or processing of Personal Data may be requested from the Website at any time.

USER RIGHTS
Users have the right at any time to contact the Website to know if their Personal Data has been stored and to know more about the content and origin, verify its accuracy or to request that they be complemented, canceled, updated or corrected, or block any data held in violation of the law, as well as oppose your treatment for any legitimate reasons. Requests should be made on the Website using the contact information provided above.

This website does not support “Do not track” requests.

To determine if any of the third party services you use honor “Do not track” requests, please read the privacy policies of each service.

CHANGES IN THIS PRIVACY POLICY
The Website reserves the right to make changes to this privacy policy at any time. This page should be consulted regularly in relation to the last modification

 

DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA
PERSONAL DATA ARE COLLECTED FOR THE FOLLOWING PURPOSES AND USING THE FOLLOWING SERVICES:

GOOGLE ADSENSE
Personal Data: Cookies and Usage Data

BEHAVIORAL ANALYSIS

GOOGLE ANALYTICS
Personal Data: Cookies and Usage Data

FACEBOOK ANALYTICS FOR APPS
Personal Data: Usage data and various data types as specified in the service privacy policy

CONTACT US
CONTACT FORM
Personal data collected: Name Entity, Location, Person to contact, Phone / Mobile and Email

MAILING LIST AND NEWSLETTER
Personal data collected: E-mail

COMMENTARY OF CONTENT
FACEBOOK COMMENTS (FACEBOOK, INC.)
Personal Data Collected: Cookies and Usage Data

VIEWING EXTERNAL PLATFORM CONTENT
GOOGLE FONTS (GOOGLE INC.)
Personal Data collected: Usage data and various types of Data as specified in the service privacy policy.

GOOGLE MAPS WIDGET (GOOGLE INC.)
Personal Data Collected: Cookies and Usage Data.

YOUTUBE VIDEO WIDGET (GOOGLE INC.)
Personal Data Collected: Cookies and Usage Data.

PAYMENT TREATMENT
STRIPE / EUPAGO
Personal Data: Various types of data, as specified in the service’s privacy policy.

INTERACTION WITH EXTERNAL SOCIAL NETWORKS AND PLATFORMS
THE “LIKE” BUTTON AND FACEBOOK SOCIAL TOOLS
Personal Data Collected: Cookie and Usage Data.

INTERACTIONS BASED ON LOCATION
GEOLOCATION
Personal data collected: geographical position.

COUNTRY VALIDATION THROUGH IP – IPSTACK
Personal Data collected: IP.

REGISTRATION AND AUTHENTICATION
DIRECT REGISTRATION
Personal data collected: name, email, country.
Google OAuth (Google Inc.)
Personal data collected: name, unique user number and email.

WINDOWS LIVE CONNECT (MICROSOFT CORPORATION)
Personal data collected: name, unique user number and email.

FACEBOOK AUTHENTICATION (FACEBOOK, INC.)
Personal data collected: name, unique user number and email.

ANTI-SPAM PROTECTION
GOOGLE RECAPTCHA
Personal Data Collected: Cookie and Usage Data.

PUBLICITY
This type of service allows the User Data to be used for advertising communication purposes displayed in the form of banners and other advertisements on this Website, possibly based on the User’s interests.
This does not mean that all personal data is used for this purpose. The information and conditions of use are shown below.
Some of the services listed below may use cookies to identify users or may use the behavioral redirection technique, that is, display ads tailored to the user’s interests and behavior, including those detected outside this Website. For more information, please check the privacy policies of the relevant services.
In addition to any disabling offered by any of the services below, you may disable the use of cookies by a third-party service by visiting the Network Advertising Initiative opt-out page.

GOOGLE ADSENSE (GOOGLE INC.)
Google AdSense is an advertising service provided by Google Inc. This service uses the “DoubleClick” cookie, which tracks your use of this Website and your behavior in relation to the advertisements, products, and services offered.
Users may decide to disable all DoubleClick cookies by clicking: google.com/settings/ads/onweb/optout
Personal Data Collected: Cookie and Usage Data.
Place of Processing: USA – Privacy Policy – Opt Out

BEHAVIORAL ANALYSIS
The services in this section allow this Website to monitor and analyze Web traffic and can be used to track user behavior.

GOOGLE ANALYTICS
Google Analytics is a web analytics service provided by Google Inc. Google uses the collected data to track and review usage of this website, prepare reports on its activities, and share it with other Google services.
Google may use the data you collect to contextualize and customize the ads in your own ad network.
Personal Data: Cookie and Usage Data.
Place of Processing: USA – Privacy Policy – Opt Out

FACEBOOK ANALYTICS FOR APPS
Facebook Analytics for Apps is an analytics service provided by Facebook, Inc.
Personal Data collected: Usage Data and various types of Data, as specified in the service’s privacy policy.
Processing Location: USA – Privacy Policy

CONTACT US
CONTACT FORM
By completing the contact form with your Data, Users authorize this Website to use such details to respond to requests for information, quotation or any other type of request as indicated by the title of the form.
Personal Data collected: Name Entity, Country and E-mail

COMMENTARY OF CONTENT
Content commenting services allow Users to create and post comments on the content of this Website.
Depending on the settings chosen by www.crystalmatrix.com, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it can be used to send comments notifications about the same content. Users are responsible for the content of their comments.
If a third-party content commenting service is installed, it may still collect web traffic data for the pages where the comment service is installed even when Users do not use the comment content service.

FACEBOOK COMMENTS (FACEBOOK, INC.)
Facebook Comments is a comment content service provided by Facebook, Inc. which allows the User to leave comments and share them on the Facebook platform.
Personal Data Collected: Cookies and Usage Data
Processing Location: USA – Privacy Policy

VIEWING EXTERNAL PLATFORM CONTENT
These types of services allow the User to view and interact with content on external platforms directly from the pages of this Website and to interact with them. If this type of service is installed you can collect web traffic data for the pages where the service is installed, even when the Users are not using them.

GOOGLE FONTS (GOOGLE INC.)
Google Fonts is a font serving service provided by Google Inc. that allows this Website to incorporate such content into your pages.
Personal Data collected: Usage data and various types of Data as specified in the service’s privacy policy.
Processing Location: USA – Privacy Policy

GOOGLE MAPS WIDGET (GOOGLE INC.)
Google Maps is a mapping service provided by Google Inc. that allows this Website to incorporate such content into your pages.
Personal Data Collected: Cookies and Usage Data
Processing Location: USA – Privacy Policy

YOUTUBE VIDEO WIDGET (GOOGLE INC.)
YouTube is a video content viewing service provided by Google Inc. which allows this Website to incorporate such content into its pages.
Personal Data Collected: Cookies and Usage Data
Processing Location: USA – Privacy Policy

PAYMENT TREATMENT
Payment processing services allow this Website to process payments by credit card and ATM references. To ensure greater security, this Website shares only the information necessary to execute the transaction with the financial intermediaries who administer the transaction.
Some of these services may also enable sending timed messages to you, such as emails containing invoices or payment notifications.

STRIPE
Stripe is a payment service provided by Stripel Inc., which allows users to make payments online with credit cards.
Collected Personal Data: Various types of data, as specified in the service’s privacy policy.

EUPAGO
Eupago is a payment service provided by Eupago – Instituição de Pagamento, Lda that allows users (Portuguese) to make payments through the ATM with multibanco references that are generated by the platform.
Eupago.pt is under a digital certificate and uses the latest encryption technologies to ensure the security and confidentiality of data transmissions between the client computer and eupago.pt. Communications are protected using the SSL protocol with encryption keys of 128 bits or higher, which means that the information circulating between the customer’s computer and eupago.pt © is transmitted in an unreadable, secure and confidential way.

INTERACTION WITH EXTERNAL SOCIAL NETWORKS AND PLATFORMS
These types of services allow interaction with social networks or other external platforms directly from the pages of this Website. The interaction and information obtained by this Website is always subject to the User’s privacy settings in each social network. If a service that allows social networking is installed you can collect traffic data for the pages where the service is installed even when Users are not using them.

THE FACEBOOK TASTE BUTTON AND SOCIAL TOOLS
The Facebook Taste button and social tools are services that allow interaction with the Facebook social network provided by Facebook, Inc.
Personal Data Collected: Cookie and Usage Data.
Processing Location: USA – Privacy Policy

INTERACTIONS BASED ON LOCATION
GEOLOCATION
This Website may collect, use and share your location of user data in order to provide location-based services.
Most browsers and devices provide tools for opting out of this default feature. If explicit authorization is provided, the user’s location data may be traced by this Website.
Personal data collected: geographical position.

COUNTRY VALIDATION THROUGH IP – IPSTACK
This website can send your IP to the company IPStack in order to verify your country.
Personal Data collected: IP.
Place of Processing: Vienna Austria – Privacy Policy

REGISTRATION AND AUTHENTICATION
By registering, Users are allowing this service to identify them and give them access to the service. Depending on what is described below, registration and authentication services may be provided by third parties. In this case, this service may access some Data stored by these third-party services for registration or identification purposes.

DIRECT REGISTRATION
The User registers himself by completing the registration form and provides the Personal Data directly to this service.
Personal data collected: name, email, country.

GOOGLE OAUTH (GOOGLE INC.)
Google OAuth is a registration and authentication service provided by Google Inc. and is connected to the Google network.
Personal data collected: name, unique user number and email.
Processing Location: USA – Privacy Policy

FACEBOOK AUTHENTICATION (FACEBOOK, INC.)
Facebook Authentication is a registration and authentication service provided by Facebook, Inc. and is connected to the social network Facebook.
Personal data collected: name, unique user number and email.
Processing Location: USA – Privacy Policy

ANTI-SPAM PROTECTION
These types of services analyze traffic, potentially containing Users’ Personal Data, in order to filter them from parts of the traffic, messages and content that are recognized as SPAM.

GOOGLE RECAPTCHA
Google reCAPTCHA is a SPAM protection service provided by Google Inc.
Use of reCAPTCHA is subject to Google’s privacy policy and terms of use.
Personal Data Collected: Cookie and Usage Data.
Processing Location: USA – Privacy Policy

 

ELIMINATE PERSONAL DATA

Enter the email address associated with the account you want to delete the personal data by sending an email to tickets@freedomfestival.pt

We warn that the elimination of personal data is permanent and definitive, and no deleted data can be recovered.